Parts, Sales & Logistics Support

Parts, Sales & Logistics Support

The Parts Sales & Logistics division of Validated Custom Solutions (VCS) and Open Control Systems (OCS) services Central Florida, Indiana and Western Ohio and is ready to respond to your support requests.  Should you prefer to contact us by phone, please call (317) 954-0100.

Our team is here to manage your unique needs, including Parts Replacement, Onsite Training, Preventative Maintenance and Software Upgrades.  A Full list of Support Offerings is below.

We look forward to assisting with your HVAC and Building Controls needs while delivering a superior customer experience.

Our Team is Here for You

Complete Our Parts Request Form

Full-Service Support Offerings

To Meet Your Specific Requirements

Part Replacement

Consulting, ordering, installation and maintenance of all parts available.

Mr. Goodtower

HVAC cooling tower support maintenance and part replacement sponsored by EVAPCO.

ASHRAE Compliance Initiatives

Compliant with American Society of Heating, Refrigerating and Air-Conditioning Engineers standards for ASHRAE 62.1, 90.1 and 135.

Comprehensive Maintenance Agreements

Customized maintenance agreements based around specific service activities, including energy management.

Continual Commissioning

Ongoing monitoring and review of existing systems to adjust and tune, helping ensure efficient operation.

Documentation Management Updates

Review, update and management of facility documentation to ensure it remains current.

Factory Training

Coordination and facilitation of customer- specific training.

Onsite Training

Select training at the customer's location or Envelop office.

Preventative Maintenance

Regular, systematic, planned service to help prevent outages.

Seasonal Reviews and Adjustments

Review Sequence of Operation instructions for potential seasonal impact, adjusting accordingly to ensure system efficiencies during varied periods, based on the environmental needs of each facility.

Remote Monitoring

Regular review of site logs and alarms which reduces trip expenses and provides real time feedback.

Software Upgrades

Documented benefits and software upgrades to maintain current revisions and compatibility of systems.

System Alarm Monitoring

Real-time alarm monitoring to reduce outage impacts.

Technical Support Agreements

Remote access service support, providing technical analysis and review without a service call.

Test and Inspections

Utilizing controlled inspection and testing to provide predictive maintenance.